Author Marko Krstic
How business process automation software helps
Business process automation solutions are fundamental nowadays. These are technical solutions to help automate business processes in part or a whole, like small tedious, repetitive tasks. It's not only limited to the small jobs; they can automate substantial business flows.
Some examples of technology and software solutions are ERP systems, CRM systems, inventory management systems, accounting software, etc.
We can find many small repetitive tasks that we need to perform in our day-to-day job. One example would be, if we are a veterinary practice, to search for medical records of our patients. If we did it manually, it would probably take a long time. The more records we have, the more time we need.
We can almost instantly get results when we automate a search process with a software solution. In this case, it saves us a tremendous amount of time.
Software solutions could be beneficial for warehousing and help get an immediate report of how many items we have in the stock of each article. Also, we could easily query how many of them come in and out each month; it would be just a matter of seconds. If we kept track of them on paper, finding these results would be much longer.
Business automation software saves us not only time but also money. One example is if our business relies on paper to document and store some data we need. We can immediately see how costs are growing with more pieces we need. It's not only that we need to buy paper, but we need to store and organize it too.
Storage costs would only increase over time, not to mention searching difficulties for some information in these documents. Digitally keeping track of these documents would cut costs and save us money.
Flow is less error-prone
Business process automation software could guard us against many errors we humans can make. Some are wrong and incorrect input like wrong numbers, dates, zip codes, and many more.
Also, a wrong calculation is one of the often mistakes we make. Having a task to perform some computations or equations manually can be very error-prone and time-consuming. Software solutions help to mitigate this problem and eliminate errors.
Gives a better overview of the processes
Having a company that deals with many customers and keeps track of the sales and communication is not a simple task. Everything needs to be well organized and stored. Saving these data manually somewhere in papers could be an almost impossible job. For these tasks, CRM solutions could be beneficial.
Software solutions are helpful not only in storing data but also in analyzing, formatting, and presenting them. These could be valuable charts of how our sales department performs, or how many items we sold this month compared to the last one.
We can also present which part of our business processes has the higher costs and see the historical expenses graph. In that way, we would immediately see what we need to optimize to cut unnecessary costs.
Charts and graphs can help us visualize all kinds of data to analyze our business to maximize profit.
Business process automation software helps us in many different ways, and not taking advantage of them could harm our business. These benefits are not related to any particular process and can be used across all businesses regardless of size or industry.
Software solutions mirror our business where we can get valuable data to improve profit and cut costs.